RED Worldwide, Inc. has standard operating procedures for refunds of its services. By agreeing to use our services and initiating payment through a deposit for services or payment in full, you consent to our Refund Policy and agree to its terms.
You have 45 calendar days to request a refund for a service from the date you initiate that service.
To be eligible for a refund, you must provide a copy of the receipt or invoice number to verify the purchase, copy of correspondence verifying the receipt of requested items or assets required to proceed with the requested services.
After 45 days though you are not eligible for a refund, you may still be eligible for service credit toward future services if there are extenuating circumstances and the request is made within 90 days.
Once your request is received, we will review it and notify you that we have received your request. We will notify you of the status of your refund within 48 hours of reviewing the request. If your refund is approved, we will initiate a refund to your credit card (or original method of payment). Receipt of payment may depend on your card issuer’s policies.
If a service credit is approved, you will be notified immediately once the credit has been applied.
Please use the form below to request a refund.